NextPilot Chat
WhatsApp-first CRM

Turn every WhatsApp chatinto your next customer.

NextPilot Chat unifies your team inbox, AI auto-replies, automations, and broadcasts — so sales, support, and marketing all happen where your customers already are.

NextPilot Chat shared team inbox
One shared inbox
Avg reply time
< 30s
WhatsApp Cloud API verifiedAI auto-replyNo-code automationsBroadcasts with opt-outOpen API & webhooksRoles & permissionsWhatsApp Cloud API verifiedAI auto-replyNo-code automationsBroadcasts with opt-outOpen API & webhooksRoles & permissions

Teams of every size grow on NextPilot Chat

LumioParcellyClinicaNorthwindBrightCartVela
Live on the platform right now

Real numbers, not marketing fluff

Pulled live from the platform — these update as teams add contacts, run conversations, and ship campaigns.

0
Contacts managed
0
Live conversations
0
Broadcasts launched
0
Automations running
See it in action

From first message to closed deal

Watch how NextPilot Chat captures a lead, lets AI handle the routine, and hands off to your team at exactly the right moment.

Product walkthrough · 1:20
Built for every team

One inbox for the whole business

However your customers reach out, NextPilot Chat turns conversations into outcomes — across sales, support, and marketing.

Sales teams

Capture leads, score them, and follow up automatically until they convert.

Customer support

Shared inbox with assignment, notes, canned replies, and AI deflection.

E-commerce

Order updates, abandoned-cart nudges, and back-in-stock broadcasts.

Agencies

Run WhatsApp for multiple clients with roles, segments, and analytics.

Clinics & services

Appointment reminders and confirmations that cut no-shows.

Real estate

Qualify enquiries instantly and route hot leads to the right agent.

How it works

Live in three steps

  1. 1

    Connect WhatsApp

    Plug in the official Cloud API number — webhook, templates, and gateway health in one place.

  2. 2

    Reply with AI + team

    AI answers instantly from your knowledge and data; agents step in whenever a human touch is needed.

  3. 3

    Automate & broadcast

    Build flows, drip sequences, and targeted campaigns — opted-out contacts excluded automatically.

app.nextpilot.chat
NextPilot Chat CRM pipeline
Your command center

Every conversation, lead, and number in one place

A live inbox, pipeline, and analytics that update in real time — so your team always knows what to do next.

  • Real-time inbox
    Assignment, labels, notes, and a per-chat AI toggle.
  • Visual automations
    Flows, rules, and sequences on a scheduler.
  • Lead scoring
    Hot / warm / cold bands from engagement and value.
Why teams switch

Faster replies, less busywork, more revenue

< 30s
Avg AI reply
5x
More chats per agent
24/7
Always-on coverage
1 inbox
For the whole team
NextPilot Chat used on desktop, phone, and laptop
Always-on
24/7
Work from anywhere

Your whole WhatsApp business, in your pocket

At your desk or on the move, NextPilot Chat keeps the inbox, AI, automations, and pipeline one tap away — so the conversation never stalls and no lead goes cold.

  • Reply on the go
    Pick up conversations from any device, instantly.
  • AI keeps working
    Auto-replies run around the clock, even when you're away.
  • Live numbers
    Pipeline, leads, and revenue update in real time.
Platform

Everything your team needs

A complete operations layer — from the first hello to a closed deal.

One real-time inbox

Three-pane conversations with assignment, read receipts, notes, and a per-chat AI toggle.

AI auto-reply

Instant answers grounded in your live data — on any model, with one-click human handoff.

Visual flow builder

Triggers, conditions, AI steps, smart delays, and a live phone preview — no code.

Broadcasts & segments

Saved audiences, opt-out respect, link-CTR tracking, and rate-limited sending.

CRM & lead scoring

Pipeline stages with hot / warm / cold bands from value, priority, and engagement.

Analytics & usage

Conversion funnels, AI-reply share, and live AI + WhatsApp spend with budget caps.

Take a closer look

Built to move the conversation forward

Tap through the core building blocks — each one ships today, wired to live WhatsApp and your data.

AI that answers in seconds
AI auto-reply
Integrations

Plays nicely with your stack

Built on WhatsApp Cloud API and AI — extend the rest with scoped keys and webhooks.

All integrations

WhatsApp Cloud API

Native

Official Meta channel with delivery analytics.

AI models

Native

Pick the model that powers your auto-replies.

Zapier & Make

API

No-code automations from NextPilot webhooks.

Shopify & Stripe

API

Order events, payment links, and receipts.

Loved by teams

Real conversations, real results

“Our response time went from hours to seconds. The AI handles the routine questions and our agents focus on closing.”
Maria Santos
Head of Sales · Lumio
“Broadcasts with built-in opt-out mean we run promotions confidently. Open rates blow email out of the water.”
David Chen
Growth · Parcelly
“One shared inbox for the whole team plus lead scoring — we doubled throughput without hiring.”
Aisha Rahman
Ops Lead · Clinica
Why switch

One workspace beats a pile of tools

Replace the shared SIM, the spreadsheet, and the disconnected blast tool with a single WhatsApp-first platform.

CapabilityNextPilot ChatRecommendedShared phone / SIMEmail toolsDIY scripts
Official WhatsApp Cloud APIMaybe
Shared team inbox & assignment
AI auto-reply from live data
No-code flows & sequencesLimited
Broadcasts with opt-out & CTR
Lead scoring & pipeline
Open API, webhooks & rolesLimitedDIY

One platform replaces the SIM, the spreadsheet, and the blast tool.

FAQ

Questions, answered

Everything you need to know before you connect your number.

Yes — NextPilot Chat runs on the official WhatsApp Cloud API. We help you connect a verified number, sync templates, and monitor gateway health from the dashboard. You can start a 15-day free trial while you set it up.

An AI agent answers instantly using your knowledge base and live data, scoped to verified information only. You choose the model, set business hours and a fallback reply, and can hand any conversation off to a human with a per-chat toggle.

Yes. Build a saved segment, test-send it, then launch a rate-limited broadcast. Opted-out contacts are automatically excluded, and you get delivery, read, and link-CTR analytics per campaign.

NextPilot Chat is industry-agnostic — sales, support, e-commerce, agencies, clinics, real estate, and services all run on the same inbox, automations, and broadcasts. The platform adapts to your pipeline and custom fields.

Generate scoped API keys and use webhooks to connect Zapier, Make, Shopify, Stripe, and your own systems. Trigger flows, upsert contacts, and track conversions programmatically.

Get product updates & WhatsApp playbooks

One email a month — new features, automation templates, and growth tactics. No spam, unsubscribe anytime.

Ready to grow on WhatsApp?

Spin up your workspace, connect WhatsApp, and watch your inbox turn into a pipeline.