The CRM built forthe world's #1 messaging app
Billions of people live on WhatsApp — but generic CRMs and chatbots couldn't answer real questions or run on a team's live data. So we built one that does.
Make every conversation count
NextPilot Chat is the operations layer for messaging — where enquiries become conversations, conversations become customers, and customers come back.
- Revenue-focusedPipeline stages, scoring, and follow-ups tuned to convert.
- AI with contextAnswers pulled from your live data — not static FAQs.
- Trust & complianceOpt-out management, 24h window awareness, scoped access.
The principles behind the product
Four ideas shape every decision — from how the AI answers to how we bill for usage.
Answers, not autoresponders
AI replies grounded in your live business data — verified-only and category-gated, never generic canned text.
Compliance by default
Opt-out management, 24-hour window awareness, and scoped, revocable access baked into the platform.
Usage at cost
WhatsApp conversations and AI tokens are passed through with 0% markup, with live budgets and hard caps.
Built for whole teams
A shared inbox with assignment, roles, and notes — so nothing slips between sales and support.
Already handling real traffic
These aren't mockups — they're current totals straight from the production database.
A workspace your whole team will live in
A quick look at the inbox, automations, and AI that make every WhatsApp conversation effortless.
A real platform — not a prototype
Everything wired for real traffic
A live inbox, AI auto-reply, a visual automation builder, broadcasts, and a public API — production-ready, not coming soon.
WhatsApp gateway
Cloud API webhook with health monitoring and template sync.
Rules + flows
Keyword triggers, visual builder, sequences, and broadcast CTR.
Public API
Scoped keys for Zapier-style integrations and tracked links.
Roles & permissions
Owner, admin, agent — plus custom roles from the dashboard.
Explore the product
Get product updates & WhatsApp playbooks
One email a month — new features, automation templates, and growth tactics. No spam, unsubscribe anytime.
Built for teams who live in chat
From first reply to closed deal — if your customers message you, NextPilot Chat is for you.